IMPORTANT NOTICE: it is not allowed to buy products via to private persons


DANUBE OPTIC s. r. o., IN: 44638892, with its registered seat at Púpavová 9917/1A, 917 02 Trnava, Slovak republic registered in the Commercial Register in custody of the Municipal Court of Trnava, Entry: Sro, Vl. č. 34771/T is the owner and administrator of the e-shop


  • Terms of Acceptance

E-shop provides services to the Customer, subject to the following Terms&Conditions ( hereinafter T&C). The Customer is compelled to read T&C before placing the order at the e-shop

The Customer accepts unconditionally T&C as these are in effect, at the time of the transaction.
DANUBE OPTIC s. r. o. maintains the right of unilateral modification of T&C, without previous notification to the Customer, other than through publication in this corresponding web page.

  • Description of Service

The e-shop is an independent electronic shop, with its own  price policy, terms of payment, disposal and delivery of products (optical frames or cases).

In order to become the Customer of the e-shop, the Customer has to register. Customer needs to register ONCE only.

DANUBE OPTIC s. r. o. has to review and activate  the account of the Customer. Customer will be notified via e-mail once the account is activated.
Customer may log in to e-shop via “My account -> Login page” by using the unique combination of User Name or E-mail address and Password that he/she  declared during registration. Once the customer’s registration is activated he/she will be able to see the prices, catalogues, place the order, see and modify content of his/her cart and finalize the order. Customer will be able to see also the orders he/she placed via e-shop and modify his/her Account data.

The Customer can contact DANUBE OPTIC s. r. o. by using the contact information that are shown at the folder “Contact”.

In case the Customer makes certain that the given information, regarding the e-shop identity is incomplete or / and incorrect or the shown products or service information (as the description and the main features of the products and the service) are incomplete, misleading or incorrect, he/she can contact the e-shop administrator via e-mail:

  1. Customer’s Obligations

The Customer of e-shop is compelled:
a. Not to use the network of e-shop, for actions, that may result to penal prosecution or the commencement of any civil or judicial action against DANUBE OPTIC s. r. o., for acts or omissions foreseen, notably but not exclusively, by the Penal Code, Special Penal Laws, Telecommunications Legislation, the Legislation of Personal Data protection as well as in the relative provisions or directives of European Union or related National Legislation, of the Authority, of the Protection of Personal Data and any other Public or Administrative Authority and Service.

  1. Not to violate any form of third party Copyrights.
    c. To strictly adhere to Terms & Conditions of e-shop and also adhere to the current  rules of personal data protection.
    d. To provide complete and accurate information at registration.
    e. To update his/her registration information so as to correspond to the current real personal information. The e-shop provides the possibility to edit this information. In case where inaccuracy in the information of registration of the Customer is detected, DANUBE OPTIC s. r. o. has the right to deactivate immediately the Customer’s account.
    f. To keep confidentiality and not to disclose to anyone else his/her username and password used at the e-shop The Customer is also compelled to inform immediately DANUBE OPTIC s. r. o. via e-mail to info@danubeoptic.skabout any not permitted use of his/her username and password.
    g. To confirm that he/she has logged out of the account at the end of each session
  2. Service modification

DANUBE OPTIC s. r. o. reserves all rights to modify or to discontinue the service temporarily or permanently, with or without prior notice. Use of the e-shop services, inherently entails the unequivocal acceptance of  the present written T&C and acknowledgement of the fact that DANUBE OPTIC s. r. o.  bears no responsibility what so ever to the Customer for any changes made, postponement or discontinuance of service.

  1. DANUBE OPTIC s. r. o. responsibilities – Products and Information
  2. DANUBE OPTIC s. r. o.  has no responsibility for any loss or damage suffered by the Customer, by the data transfer during the use of the services of the e-shop due to: data loss or data reception lag, or non reception, or data distortion.
    b. any judicial or extrajudicial disputes that may result out of sales made through the e-shop, will exclusively concern the legitimate representatives of DANUBE OPTIC s. r. o.
  3. Orders
  4. Order Placement
    An order is placed by clicking “Place Order”. By this action, the shop gets notified about the new order placement and its detailed information (order number, products, quantity, customer information, shipping info) and in the meanwhile the Customer receives the above information via e-mail. By clicking “Place Order” a unique number is assigned to the order.
  5. Prices and Costs
    The prices are accesible after Login into  The valid prices for DANUBE OPTIC s. r. o.  are those which are listed on the day of Customer’s order. The prices are valid EXW Trnava, Slovak Republic. There are not included in the prices: discounts, the value added tax (VAT), shipping costs, insurance, clearance expenses and duties. Costs of packing are included.

The Customers from EU member countries has to provide valid VAT identification number otherwise they have to pay the prices including Slovak value added tax.

  1. Order Payment
    We are asking for complete payment before shipment. The total due amount and bank details of DANUBE OPTIC s. r. o.  are stated in the Proforma Invoice. We offer to Customers the bank transfer payment method.
  2. Order Delivery
    DANUBE OPTIC s. r. o.  is obligated to issue the Proforma Invoice and send it to the Customer in order he/she is able to pay the respective due amount.

The choice of the transportation company is made by DANUBE OPTIC s. r. o.  or by the Customer. DANUBE OPTIC s. r. o.  is working with the following couriers: TNT/FEDEX and Express One (road transport within Europe, selected countires only). Provided that the Customer wants his own transportation company, he has to inform us. DANUBE OPTIC s. r. o.  is responsible for the on time and correct delivery of the Customer’s order after receiving his/her payment. Delivery lead time depends on the country of destination. The shipping costs  depend on the weight and size of the parcel and also destination.

  1. Product Availability
    DANUBE OPTIC s. r. o.  is not responsible for any lack of stock of any product displayed at the e-shop  DANUBE OPTIC s. r. o.  cannot be held responsible for product unavailability.
  2. Order Cancellation
    If  Customer wishes to cancel his/her order has to send his/her request via e-mail to The cancellation of the order can be accepted before the implementation of the order only. The cancellation is not possible after order implementation.
  3. Product returns
    Return of part or the entire order of the Customer is acceptable if DANUBE OPTIC s. r. o.   has incorrectly processed an order or any products of the order.
  4. Retention of title

Goods shipped by DANUBE OPTIC s. r. o.  are considered to be our property until the complete payment of the respective account balance is obtained.

  1. Complaints&Liabilities

The customer is responsible to check the delivered Products immediately. Obvious faults should be brought to notice in writing within 3 days after products receipt. We recommend to take the pictures immediately. The claims related to obvious faults are not to be accepted after the aforesaid period. We ask you not to accept any damaged or open parcel from the courier.

DANUBE OPTIC s. r. o. offers 2 year quality guarantee and after sale service. Sending you a product (whole frame not the spare part) as a replacement  we require the defective product is returned back to us.

  1. Uncontrollable events

If either party is unable to comply with the order because of events beyond its reasonable control, that party will promptly notify the other one in writing and will make reasonable efforts to restore its ability to perform within 30 days. If the inability to perform continues for more than 30 days, the other party may cancel this order by giving written notice to the party unable to perform.

  1. Dispute resolution and governing law

If the parties cannot resolve a dispute regarding order through good faith negotiation, it will be resolved by decision of the Commercial Courts of city Bratislava, Slovak Republic and the law of Slovak Republic will apply. The Vienna Convention on the International Sale of Goods will not apply.

  1. Privacy policy
  2. Basic provisions
  3. DANUBE OPTIC s. r. o., IN: 44638892, is the administrator of personal data pursuant to Article 4 point 7 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons in connection with the processing of personal data and on the free movement of such data (hereinafter: “GDPR”) (hereinafter: “administrator”).
  4. The administrator’s contact details are:
  • address: Púpavová 9917/1A, 917 02 Trnava, Slovak republic
  • email:
  • phone: +421 905 777 600
  1. Personal data means all information about an identified or identifiable natural person; an identifiable natural person is a natural person who can be directly or indirectly identified, in particular by reference to a certain identifier, for example a name, identification number, location data, network identifier or to one or more special elements of physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person.
  2. The administrator did not appoint a personal data protection officer.
  3. Sources and categories of processed personal data
  4. The administrator processes personal data that you have provided to him/her or personal data that the administrator has obtained based on the fulfillment of your order.
  5. The administrator processes your identification and contact data and the data necessary for the performance of the contract.

III. Legal reason and purpose of personal data processing

  1. The legal reason for processing personal data is:
  • performance of the contract between you and the controller pursuant to Article 6 paragraph 1 letter b) GDPR,
  • legitimate interest of the controller in the provision of direct marketing (especially for sending commercial messages and newsletters) according to Article 6 paragraph 1 letter f) GDPR,
  • Your consent to processing for the purposes of providing direct marketing (in particular for sending business communications and newsletters) pursuant to Article 6, paragraph 1 letter a) GDPR in connection with § 7 paragraph 2 of Act No. 480/2004 Coll., on certain information society services in the event that no goods or services have been ordered.
  1. The purpose of personal data processing is:
  • the processing of your order and the performance of rights and obligations arising from the contractual relationship between you and the administrator; when placing an order, personal data are required that are necessary for the successful processing of the order (name and address, contact), the provision of personal data is a necessary requirement for the conclusion and fulfillment of the contract, without the provision of personal data it is not possible to conclude the contract or fulfill it on the part of the administrator,
  • sending business messages and doing other marketing activities.
  1. There is no automatic individual decision-making by the administrator in the sense of Article 22 of the GDPR. You have given your express consent to such processing.
  2. Data retention period
  3. The administrator stores personal data:
  • for the period necessary for the exercise of rights and obligations arising from the contractual relationship between you and the controller and the application of claims from these contractual relationships (for a period of 15 years from the termination of the contractual relationship).
  • until the withdrawal of consent to the processing of personal data for marketing purposes, but no longer than 3 years, if it is personal data processed on the basis of consent.
  1. After the personal data storage period has expired, the administrator will delete the personal data.
  2. Recipients of personal data
  3. Recipients of personal data are persons
  • participating in the delivery of goods / services / realization of payments based on the contract,
  • involved in ensuring the operation of services,
  • providing marketing services.
  1. The administrator does not intend to transfer personal data to a third country (a country outside the EU) or an international organization. Recipients of personal data in third countries are providers of mailing services / cloud services.
  2. Your rights
  3. Under the conditions set out in the GDPR, you have:
  • the right to access your personal data according to Article 15 GDPR,
  • the right to correct personal data according to Article 16 of the GDPR, or restrict processing according to Article 18 of the GDPR.
  • the right to erasure of personal data according to Article 17 GDPR.
  • the right to object to processing according to Article 21 GDPR a
  • the right to data portability according to Article 20 GDPR.
  • the right to withdraw consent to processing in writing or electronically to the address or email address of the administrator listed in Article III of these policies.
  1. You also have the right to file a complaint with the Office for Personal Data Protection if you believe that your right to personal data protection has been violated.

VII. Terms of security of personal data

  1. The administrator declares that he has taken all appropriate technical and organizational measures to secure personal data.
  2. The administrator has taken technical measures to secure data stores and personal data stores in paper form.
  3. The administrator declares that only persons authorized by him have access to personal data.

VIII. Final Provisions

  1. By submitting an order from the online order form, you confirm that you are familiar with the terms of personal data protection and that you accept them in their entirety.
  2. You agree to these terms and conditions by ticking the consent through the internet form. By checking consent, you confirm that you are familiar with the terms of personal data protection and that you accept them in their entirety.
  3. The administrator is authorized to change these conditions. The new version of the terms of protection
  4. Acceptance

The Customer declares that he/she has read the above T&C and he/she understands them and explicitly and unreservedly accepts them.

These terms and conditions take effect on 15/02/2024.